CAOs Office

Connie Nolan, CAO

The Chief Administrative Officer (CAO) is the senior staff person responsible to Council for the administration of municipal affairs. The CAO supervises all departments and ensures a collaborative approach by staff to implement Council directives.  The CAO’s duties include:

  • Providing information, support and guidance to municipal council to assist with the development and evaluation of strategic directions, policies and priorities
  • Leadership and management of administrative functions of the municipality
  • Guides implementation of council policies and priorities
  • Monitors all administrative services to ensure a balanced budget
  • Ensures appropriate staffing levels for all departments

Directors of the following divisions report to the CAO:

In addition to the CAO, four other staff members work in this office:

The Assistant Municipal Clerk is responsible for providing support to the CAO (Municipal Clerk) and Council including:

  • Preparation of Committee/Council agendas and minutes
  • Provide administrative support to the CAO
  • Process Beautification Grant Applications
  • Maintain original copy of legal documents (contracts, agreements, deeds, etc.)
  • Administers Fences Arbitration Process
  • Develop and maintain content on Council pages of municipal website and Council Chambers on-line website
  • Assist in Elections preparation and training
  • Legislation – Ensures accurate records of all council and council committee proceedings, municipal by-laws, policies and other documents are properly maintained; certification of documents as required; file and document management; and keeps the municipal seal

The Administrative Support Clerk to the CAO’s office also functions as the recording secretary to Council.  The duties include:

  • Providing administrative support to the CAO, Human Resource Officer, Communications & Project Officer, Assistant Municipal Clerk and other departments as required
  • Providing stenographic, recording and transcription services for council executive committee and municipal committees
  • Provides support and assists in the coordination of arrangements for all CAO/Warden/Councillor/Municipal activities and events
  • Assists with the implementation and maintenance of the Municipality’s records management system
  • Updates content on the Municipal public website, staff portal and Council Chambers on-line

The Human Resources Officer is responsible for the day-to-day management of the organization’s Human Resources, Occupational Health and Safety program and the development and administration of corporate operational policies.  In addition, the Human Resources Officer will be responsible to develop and participate in the implementation of a Municipal HR Planning Strategy

Key Responsibilities:

  • Employee Recruitment and Selection
  • Compensation & benefit administration
  • HR Policy administration
  • OH&S Officer
  • Coordinates OH&S program
  • Coordinates employee training
  • Provides general HR support and employee relations

The Communications Officer coordinates the communication function for the Municipality including the preparation and administration of a communication strategy and ensures internal and external communication efforts are effectively coordinated.  Other duties include:

  • Freedom of Information and Protection of Privacy Act (FOIPOP) Officer – Oversees all public requests for municipal records and information, as required by law
  • PIIDPA – responsible to ensure the Municipality follows (Personal Information International Disclosure Protection Act) requirements and that appropriate reports are submitted.
  • Ombudsman – Processes any public complaints directed to the municipality
  • Provides oversight for Records Management, Information Management, Strategic Plan and acts as Web Master for the online strategic plan


Connie Nolan, CPA, CA, CFE Chief Administrative Officer: 902-883-7098 Ext 217

Sheralee Mitchell-MacEwan Assistant Municipal Clerk: 902-883-7098 Ext 217

Lisa Jobb Administrative Support Clerk: 902-883-7098 Ext 216

Sherry MacPhail HR Officer/OH&S Officer: 902-883-7098 Ext 203

Cheryl Botas – Communications Officer : 902-883-7098 Ext 219 (Maternity Leave until 2018)

Jody MacArthur – Communications Officer: 902-883-7098 Ext 219