FAQs

  • 1. Resident Questions
  • 2. Visiting East Hants
  • 3. Contacting East Hants
  • 4. Business Questions
  • 5. Council Business Questions
Resident Questions
Visiting East Hants
Contacting East Hants
Business Questions
Council Business Questions
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  • 1. Where can I get contact information and phone numbers?
     
    General Inquiries
    902-883-2299
    Toll Free Number 1-866-758-2299
    Fax Number 1-888-684-5912
    24hr. Water & Sewer Emergency 902-883-2110
    Administration 902-883-2299
    Building Inspection 902-883-7098 x400
    Bylaw Enforcement/Dog Control (Toll Free) 1-866-758-2299
    Collection Officer 902-883-4313
    Communications 902-883-7098 x219
    Dog Control After Hours (Toll Free) 1-866-758-2299, Option 2
    East Hants Swimming Pool 902-758-3467
    East Hants Waste Management Centre 1-888-873-3332
    Economic & Business Development (Toll Free) 1-888-883-4355
    Emergency Management Coordinator (Toll Free) 1-866-758-2299
    Fire Inspection 902-883-3387
    Infrastructure & Operations Department 902-883-2299
    Planning & Development Department 902-883-3387
    Recreation & Culture Department 902-883-3387
    Solid Waste Hotline (Toll Free) 1-888-873-3332
    Libraries
    Mount Uniacke Library 902-866-0124
    Elmsdale Branch Library 902-883-9838
     

    Civic Addresses:

    Municipal Office
    Lloyd E Matheson Centre
    15 Commerce Court
    Elmsdale, NS
    B2S 3K5
    info@easthants.ca

     

    Mailing Address:
    230-15 Commerce Court
    Elmsdale, NS
    B2S 3K5

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  • 2. How do I get a dog license?
     

    The Municipality requires that your dog is licensed every year. Having a tag on your dog's collar will enable the By-law Enforcement Officer to quickly return your pet to you if he or she gets loose or lost. A license is good for one year, from January to December, and costs $12.00. You can purchase a license from the Municipal Office, 15 Commerce Court, Elmsdale, from 8:30 am to 4:30 pm Monday to Friday. You may also complete the Registration form and mail it to 230-15 Commerce Court, Elmsdale, NS, B2S 3K5 with your payment. Your tag will be sent to you in the mail.

    If a dog is found without a tag and we are unable to locate the owner, the dog is kept in the Municipality's kennel for three days. If, after three days, the owner is not found, the dog is turned over to the local SPCA for adoption.

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  • 3. Is funding available for my community group?
     

    Community Grants are designed to encourage community recreation in a manner consistent with the recreation principles, goals and plans of the East Hants Municipal Council.  In addition it is to be used to improve the quality and quantity of community recreation opportunities by financially assisting groups with New Recreation & Culture Initiatives, Leadership, Youth Programming and Aquatic/Outdoor Skating Programs.

    Community Grants are received and assessed on an “as needed” basis.  In addition, it is the policy of council to approve only one community grant per year (April 1st - March 31st) per group.

    It is also a policy of Council to encourage community commitment to an initiative by not exceeding community contributions to projects being considered for grant assistance.

    For more information, please contact the Recreation & Culture Department at 883-3387.

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  • 4. Where do I get information for the RCMP?
     

    There are three detachments of the RCMP that serve East Hants:

    Enfield Detachment                                                     
    902-883-7077
    136 Highway 2
    Enfield, NS
    B2T 1C8

    Rawdon Detachment                                                      
    902-632-2424
    3945 Highway 14
    Rawdon, NS

    Windsor Detachment
    902-798-8366
    140 Morrison Drive
    Windsor, NS
    B0N 2T0

    There is also a Community Policing Officer located in the Mount Uniacke Libaray who can be reached at 902-632-2424.

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  • 5. Who repairs street lights?
     

    Street lights that are owned by the Municipality of East Hants are to be reported to the Municipality if they are malfunctioning.  You can report a broken or malfunctioning street light to the Municipality by e-mailing streetlights@easthants.ca or by calling 1-866-758-2299 x 103.

    A streetlight is typically owned by the Municipality if it is located on a wooden NSPI pole, it is a LED (Light Emitting Diode) type fixture, and it is road way facing.

    A streetlight is typically privately owned if it is facing away from the roadway toward private property or driveway, or if it is located away from the street/road on private property, or if it is not a LED type fixture.

    Privately owned street lights/security lights that are rented from Nova Scotia Power are to be reported to NSPI when they are malfunctioning. (You can report a broken or malfunctioning street light to NSPI by calling 1-877-428-6004 and selecting option 3 or by filling out an electronic form on their website.)

    MUNICIPALITY OF EAST HANTS REPORTING PROCEDURE:

    You can report a broken or malfunctioning street light to the Municipality by e-mailing streetlights@easthants.ca or by calling 1-866-758-2299 x 103.

    Please provide the following information when reporting a malfunctioning streetlight.

    DESCRIPTION OF PROBLEM

    • First & Last name
    • Phone Number
    • Description of Problem:
      • Single fixture out
      • Multiple Fixtures out
      • Lights within the fixture are out (e.g. one strip of lights on one side of the fixture is lit and the other is out)
      • Light flickering / strobe effect
      • Light on during the day
      • Broken or damaged arm/bracket
      • Other (please describe)

    LOCATION OF PROBLEM

    • Street address
    • Nearest Intersection
    • Community
    • Description of where the streetlight is located:
      • In front of the address indicated
      • Across the road from the address indicated
      • Additional descriptive information that may be helpful with details of how the light may be located (e.g. relation to landmarks, or how many poles from an intersection or landmark etc.
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  • 6. Where is the Waste Management Centre?
     

    In the Municipality of East Hants, we take Solid Waste Management very seriously. We are proud to have one of the best diversion rates in Nova Scotia. East Hants was named Municipality of the Year (2005) by RRFB Nova Scotia for our environmental achievements.

    East Hants has made it even easier for residents and businesses to stay connected with their curbside collection schedule and programs by using our new Collection Calendar tool and What Goes Where? waste wizard. >>> Give it a TRY

    Call the Solid Waste Hotline at 1-888-873-3332 if you:

    • Have questions about how to sort waste/recyclables
    • Want details on special collections or events
    • To request educational resources or a visit from Municipal staff
    • To report green cart damage or request a green cart
    • Have not received a timely response from the waste hauler

    The Municipality owns and operates the East Hants Waste Management Centre, formerly the Georgefield Landfill Site.  The Centre offers the following:

    • Waste & Recyclables Transfer Station
    • Organics Transfer Station
    • Residential HHW depot
    • Construction & Demo Disposal
    • EPRA Nova Scotia Depot Drop-off (electronic waste)
    • Metal Pile
    • Tire Pile

     

    Location:

    1306 Georgefield Rd,

    Upper Kennetcook, NS

    B0N 2L0

    Need a map?

     

    Hours of Operation

    Monday - Friday                  8:00 a.m. to 4:00 p.m.

    Saturday                             8:00 a.m. to 2:00 p.m.

    Sundays and Holidays          Closed

     

    Contact Information

    Phone:  1-888-873-3332

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  • 7. Is there financial assistance for children to participate in recreation programs?
     

    The Municipality has two programs that provide financial assistance for children to participate in extra-curricular activities - Kidsport and Jumpstart.

    KidSport™ Canada is a national not-for-profit organization that provides financial assistance for registration fees and equipment to kids aged 18 and under. Through a confidential application process we provide grants so they can play a season of sport. One of our primary goals is to support our network of 11 provincial/territorial KidSport chapters and 177 community KidSport chapters across Canada in their fundraising and sport activities.

    Canadian Tire Jumpstart is a national charitable program that helps financially disadvantaged kids participate in organized sport and recreation. We help cover registration, equipment and/or transportation costs. They also lend support to unique initiatives aimed at increasing access to sport and recreation programs. Since its launch in 2005, Canadian Tire Jumpstart has given 300,000 kids across Canada the chance to play.

    For more information on these programs, please contact the Parks, Recreation & Culture Department at 902-883-3387.

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  • 8. Are permits required for my building project?
     

    You do require a building permit for pools. You can contact East Hants Building Inspection at 902-883-3387 for more information.

    Sheds require a permit if they are over 100 square feet in zoned areas, and over 200 square feet in un-zoned areas.

     

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  • 9. How do I get my water tested?
     

    If you are inside the water distribution serviced area (Enfield, Elmsdale, Lantz and Shubenacadie) you may call the Municipality at 902-883-2299 during 8:30am-4:30pm Monday to Friday and ask to speak with the Supervisor of Water Treatment and Distribution or the Manager of Public Works.

    Actual water chemistry and distribution system data is obtained on a daily, weekly and monthly basis for the entire system and reported quarterly to the Nova Scotia Department of Environment.

    If you live outside the serviced area and you have your own well system you may contact either AGAT Laboratories at 902-468-8718 or Maxxam Analytics at 902-420-0203 to obtain a sample kit and to complete an analysis at your own expense.

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  • 10. What if my water is discoloured?
     

    If your water is discolored, the first thing to do is run your hot water tap and fill a clear glass.

    If there is color to the water then it is likely your hot water tank has sediment in it and it needs to be flushed out.  If there is no color from the hot water tap but there is when you run the cold water, then please call the Municipality at 902-883-2299 during 8:30am-4:30pm Monday to Friday and ask to speak with the Supervisor of Water Treatment and Distribution or the Manager of Public Works.

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  • 11. What to do about issues with Landlord
     

    The provincial Residential Tenancies program helps landlords and tenants understand their rights, and exercise those rights when necessary. The Government of Nova Scotia Residential Tenancies site will answer your questions and provide you with the information you need.

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  • 12. Where can I find job listings?
     
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  • 13. Which school board serves East Hants?
     

    Schools in East Hants are part of the Chignecto Central Region.

    The Chignecto-Central Regional School Board serves four areas in Central and Northern Nova Scotia. They are named Families of Schools. The Nova Family encompasses schools in the Municipality of East Hants, of which there are fourteen elementary schools, one middle school, and three high schools. East Hants is one of the fastest growing areas in the Province with many communities in close proximity of Metro Halifax. There are also four Adult High Schools in Chignecto-Central; one in each Family of Schools.

    For more information, please visit CCRSB website.

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  • 14. Where are the daycares in East Hants?
     

    Carmie's Preschool and Daycare
    402 Highway 214
    Elmsdale, NS
    B2S 2L7
    902-883-9898

    Elmwood Child Care Centre
    583 Highway 2
    Elmsdale, NS
    B2S 1A4
    902-883-1853, 902-883-1066

    Just Like Home Daycare
    2804 Highway 2
    Shubenacadie, NS
    B0N 2H0
    902-263-3330

    Little Eagles Day Care
    Shubenacadie, NS
    902-758-1273

    Shubenacadie Preschool
    110 Mill Village Road
    Shubenacadie, NS
    B0N 2H0
    902-758-3539

    Swings Daycare
    Elmsdale, NS
    902-883-1976

    Tots' Academy Child Care Society
    248 Highway 2
    Elmsdale, NS
    B2T 1C9
    902-883-7791

     

    Provincial Early Childhood Development Services
    General Inquiries Day Care Services, 902-893-5950

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  • 15. What is an Emergency?
     

    The Nova Scotia Emergency Management Act defines emergency as:

    “a present or imminent event in respect of which the Minister or a Municipality, as the case may be, believes prompt co-ordination of action or regulation of persons or property must be undertaken to protect property or the health, safety or welfare of people in the Province”.

    >>> East Hants Emergency Management

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  • 16. What is a state of emergency?
     

    The Emergency Management Act allows for two separate types of states of emergencies. The first is known as a “Local State of Emergency” and is enacted by a Municipal Government either through a resolution of council, or by the direct request of the Municipal Mayor or Warden.

    The second type is a “State of Emergency” which is declared by the Minister responsible for Emergency Management.

    States of Emergencies can be declared for a specific portion or for an entire jurisdiction (i.e. a specific geographical portion of the province or province wide).

    Why is a state of emergency called?

    A state of emergency provides the authority to do whatever is necessary to ensure the safety of people and the protection of property and the environment.

    More specifically, a state of emergency permits:

    • Control or prohibit of travel
    • Entry without warrant
    • Ordered Evacuation
    • Confiscation of property
    • Order of assistance

    How are citizens affected by a state of emergency?

    During states of emergencies the public is expected to listen to and follow the instruction given by authorities, and to comply with any orders given by the Province.

    These may include such things as restricted travel and evacuations. Certain circumstances may require citizens to stay in their homes or to evacuate to a reception centre/shelter.

    How long does a state of emergency last?

    A province wide state of emergency is valid for 14 days and can be renewed should the special powers still be required to manage the event.

    Can individuals be charged more for essential items or services during an emergency?

    The Emergency Management Act makes it an offence to inflate (gouge) the price of essential items and services during emergencies. These can include such things as food, water, clothing, essential equipment, medical supplies or other essential goods and services. Citizens are encouraged to contact their local police to report any suspected cases of price inflation during emergencies. Anyone who suspects they have been the victim of price gouging should retain all relevant receipts.

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  • 17. How do I start a business in East Hants?
     

    Starting a business can be overwhelming.

    The Business Development Officers in East Hants are there to help.

    More information is available the the Start a Business section.

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  • 18. What is a local state of emergency?
     

    The Emergency Management Act allows for two separate types of states of emergencies. The first is known as a “Local State of Emergency” and is enacted by a Municipal Government either through a resolution of council, or by the direct request of the Municipal Mayor or Warden.

    States of Emergencies can be declared for a specific portion or for an entire jurisdiction (i.e. a specific geographical portion of the municipality or the entire municipality).

    Why is a state of emergency called?

    A state of emergency provides the authority to do whatever is necessary to ensure the safety of people and the protection of property and the environment.

    How are citizens affected by a state of emergency?

    During states of emergencies the public is expected to listen to and follow the instruction given by authorities, and to comply with any orders given by the Province or Municipality.

    These may include such things as restricted travel and evacuations. Certain circumstances may require citizens to stay in their homes or to evacuate to a reception centre/shelter.

    How long does a state of emergency last?

    Local states of emergencies are valid for seven days after which time they can be renewed.

    Can individuals be charged more for essential items or services during an emergency?

    The Emergency Management Act makes it an offence to inflate (gouge) the price of essential items and services in times of emergencies. These can include such things as food, water, clothing, essential equipment, medical supplies or other essential goods and services. Citizens are encouraged to contact their local police to report any suspected cases of price inflation during emergencies. Anyone who suspects they have been the victim of price gouging should retain all relevant receipts.

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  • 19. Where can I get help to immigrate to East Hants?
     

    The Immigrant Services Association of Nova Scotia can help.

    For information on immigrating to Canada, please visit the Government of Canada's Citizenship and Immigration website.

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  • 20. Do I have to pay my tax bill if I am appealing my assessment?
     

    Tax bill must be paid even when an assessment appeal has been filed.  Interest will accrue at 10% per annum if payment is not received.  Any overpayment as a result of an appeal decision will be refunded with interest at the rate set by Council.

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  • 21. Am I paying less property tax under the Property CAP Program?
     

    Information on the provincial CAP Program is available online.

     

     

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  • 22. How to get property Tax Information
     

    If you are selling your house, renewing your mortgage or purchasing a home in East Hants, you can get property tax information in the following ways:

    1. Tax Bills are sent to property owners twice a year - an interim bill in April and a final bill in August.  The final bill has complete property assessment information, local improvement charges (if applicable), area rates charged on the account and account balance information. The interim bill provides property information and account balance information.  Tax Bill reprints can be done at a cost of $10/reprint (Bylaw F-200).
    2. Tax Certificates provide certified current tax account information. The cost is $60 and all requests must be received in writing.
    3. Tax Account Statements can be issued at a cost of $10/statement (Bylaw F-200).
    4. To obtain a Tax Bill reprint, a Tax Certificate or Tax Account Statement please fill out the form and contact the Tax Administrator at 902-883-7098 ext. 227 with your completed form.
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  • 23. What are the tax rates in East Hants?
     

    East Hants tax rates are posted online.

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  • 24. How to pay tax & water bills?
     

    There are several ways to pay tax and water bills in East Hants. They are listed on our website.

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  • 25. When are tax bills due?
     

    Spring tax bills are due on June 1st of each year. Final tax bills are due on September 30th each year.

    There are up to four notices sent throughout the year to property owners whose accounts are in arrears. The notices are sent in July, October and January, as well as in the Spring when necessary.

    Initial collection proceedings begin at the end of June on properties that are subject to Tax Sale.

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  • 26. Who can apply for municipal tax assistance program?
     

    Each year, the Council sets a general exemption rate in accordance with Section 69 of the Municipal Government Act.  This exemption applies to taxpayers in the Municipality whose household taxable income does not exceed the limits set by Council.

    Read more about the Municipal Tax Assistance Program.

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  • 27. What are the water utility rates in East Hants?
     

    The Municipality of East Hants is serviced by the East Hants Water Utility.  The Utility services the Lantz, Elmsdale, Enfield and Shubenacadie areas. Read more on water rates.

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  • 28. When is my water bill due?
     

    Water bills are issued at the end of each quarter. They are due twenty (20) days from the Invoice Date shown on the Water Utility Invoice.

    The URB has given the Utility the authority to suspend service to customers whose bills remain unpaid for more than thirty (30) days after the billing date. A reconnection charge of $40.00 must be paid before service will be resumed.  Any further suspensions of service incurred by the customer are subject to a $75.00 reconnection fee, before resumption of service.  the charge will be $200.00 if reconnection is requested outside of normal working hours.

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  • 29. How to report an illegal dump site
     

    To report an illegal dump in your community call the Solid Waste Hotline at 1-888-873-3332.

    The Municipality investigates reports of illegal dumping and work to have the sites cleaned.

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  • 30. Does East Hants have a Town Crier?
     
    East Hants Town Crier

    Anita Benedict is the East Hants Town Crier.

    Yes, East Hants has a Town Crier.

    Anita Benedict, of East Noel, applied for the position after learning about it at the annual Lieutenant Governor's Garden Party in Halifax in June 2013.

    The Municipality of East Hants began looking for a Town Crier to fill the vacancy after Bob Raoul announced his retirement.

    Benedict became the official town crier for the Municipality of East Hants in September 2013.

    Contact the Town Crier well ahead of your planned event to book her attendance.

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  • 31. What is a Cross Connection Control Program?
     

    In East Hants, it is a program where by the municipality has authority to administer, regulate the selection, installation, testing and maintenance of backflow prevention devices.  The program also seeks to educated water customers on industry best practices to prevent cross connections.

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  • 32. What is the purpose of a Backflow Prevention Device (BFP)?
     

    Backflow Prevention Devices (BFP) are installed to minimize risk of a potential contaminant entering the distribution system from a customer’s property. This helps to protect the public’s safety by preventing drinking water contamination.

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  • 33. How do I select a Backflow Prevention Device?
     

    Contract a certified engineer or plumber who will determine which type of protection is required based on the degree of hazard that the premise represents to the potable water supply.

    The Municipality of East Hants requires a BFP device application form to be submitted and approved before installation takes place.

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  • 34. Will a Backflow Prevention Device (BFP) affect my water pressure?
     

    Yes. All BFP devices cause some degree of pressure loss. The reduction in pressure depends on the type, make, size and location of the device.

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  • 35. What do I do if my building requires a BFP Device?
     

    Contract a professional engineer or certified plumber.  They should fill out the appropriate Backflow Prevention Device Application Form and submit it to the Municipality for review.

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  • 36. Where are Backflow Prevention Devices required to be installed?
     

    Backflow Prevention Devices are required to be installed on the water service lateral of:

    • industrial, commercial, and institutional buildings
    • apartment buildings with more than four units
    • sprinkler service lines
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  • 37. Who is responsible for the installation, testing and maintenance of the Backflow Prevention device?
     

    It is the customer’s responsibility for the installation, testing and maintenance of the Backflow Prevention device.

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  • 38. Does my home need a BFP device?
     

    No.

    Single family homes are considered a minor hazard to the water supply. Although homeowners are not required to install a BFP device, they are encouraged to install one to protect their homes from the potential of contaminated water.

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  • 39. What is water disinfection?
     

    Disinfection is a critical process of water treatment. The goal of disinfection is to kill or destroy harmful bacteria and viruses in the water that can cause sickness, disease and even death.

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  • 40. Why is chlorine used as a disinfectant?
     

    Chlorine has been shown to be an effective agent against waterborne bacteria and viruses.

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  • 41. Is water with chlorine in it safe to drink?
     

    Yes. The amount of chlorine found in our treated water is safe to drink.

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  • 42. Why do I smell and taste chlorine in my water?
     

    The Nova Scotia Guidelines for Monitoring Public Drinking Water Supplies require that where a chlorine disinfection system is being used, a minimum free chlorine residual of 0.2 mg/L should be measured at all points in the water distribution system and must not exceed 4 mg/L at any time.

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  • 43. I don't like the taste of chlorine in my water. What can I do?
     

    Storing water in an uncovered glass container in the fridge overnight will allow the chlorine in the water to dissipate. As well, activated carbon or charcoal filters can remove the background taste of chlorine.

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  • 44. Pipe Ownership; What am I responsible for?
     

    East Hants is responsible for the water and sewer mains and short lengths of laterals which are located under the street and end at your property line. You are responsible for the repair and maintenance for your water and sewer laterals, which are the pipes and connections running from the property line to your house .

     

    Please click here for our helpful info-graphic.

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  • 1. Where can I find information on accommodations?
     

    The Visitors section of the East Hants website lists places to stay in East Hants, including B&Bs, Cabins and Campgrounds.

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  • 2. What is there to do in East Hants?
     

    There are so many fun things to do in East Hants!  From riding the tide to riding horses, kayak on a river, visit historic museums or take a stroll along on of our beautiful trails.

    Check out the Attractions and Events section for more information.

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  • 1. Where can I get contact information and phone numbers?
     
    General Inquiries
    902-883-2299
    Toll Free Number 1-866-758-2299
    Fax Number 1-888-684-5912
    24hr. Water & Sewer Emergency 902-883-2110
    Administration 902-883-2299
    Building Inspection 902-883-7098 x400
    Bylaw Enforcement/Dog Control (Toll Free) 1-866-758-2299
    Collection Officer 902-883-4313
    Communications 902-883-7098 x219
    Dog Control After Hours (Toll Free) 1-866-758-2299, Option 2
    East Hants Swimming Pool 902-758-3467
    East Hants Waste Management Centre 1-888-873-3332
    Economic & Business Development (Toll Free) 1-888-883-4355
    Emergency Management Coordinator (Toll Free) 1-866-758-2299
    Fire Inspection 902-883-3387
    Infrastructure & Operations Department 902-883-2299
    Planning & Development Department 902-883-3387
    Recreation & Culture Department 902-883-3387
    Solid Waste Hotline (Toll Free) 1-888-873-3332
    Libraries
    Mount Uniacke Library 902-866-0124
    Elmsdale Branch Library 902-883-9838
     

    Civic Addresses:

    Municipal Office
    Lloyd E Matheson Centre
    15 Commerce Court
    Elmsdale, NS
    B2S 3K5
    info@easthants.ca

     

    Mailing Address:
    230-15 Commerce Court
    Elmsdale, NS
    B2S 3K5

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  • 1. Where do I get information for the RCMP?
     

    There are three detachments of the RCMP that serve East Hants:

    Enfield Detachment                                                     
    902-883-7077
    136 Highway 2
    Enfield, NS
    B2T 1C8

    Rawdon Detachment                                                      
    902-632-2424
    3945 Highway 14
    Rawdon, NS

    Windsor Detachment
    902-798-8366
    140 Morrison Drive
    Windsor, NS
    B0N 2T0

    There is also a Community Policing Officer located in the Mount Uniacke Libaray who can be reached at 902-632-2424.

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  • 2. Who repairs street lights?
     

    Street lights that are owned by the Municipality of East Hants are to be reported to the Municipality if they are malfunctioning.  You can report a broken or malfunctioning street light to the Municipality by e-mailing streetlights@easthants.ca or by calling 1-866-758-2299 x 103.

    A streetlight is typically owned by the Municipality if it is located on a wooden NSPI pole, it is a LED (Light Emitting Diode) type fixture, and it is road way facing.

    A streetlight is typically privately owned if it is facing away from the roadway toward private property or driveway, or if it is located away from the street/road on private property, or if it is not a LED type fixture.

    Privately owned street lights/security lights that are rented from Nova Scotia Power are to be reported to NSPI when they are malfunctioning. (You can report a broken or malfunctioning street light to NSPI by calling 1-877-428-6004 and selecting option 3 or by filling out an electronic form on their website.)

    MUNICIPALITY OF EAST HANTS REPORTING PROCEDURE:

    You can report a broken or malfunctioning street light to the Municipality by e-mailing streetlights@easthants.ca or by calling 1-866-758-2299 x 103.

    Please provide the following information when reporting a malfunctioning streetlight.

    DESCRIPTION OF PROBLEM

    • First & Last name
    • Phone Number
    • Description of Problem:
      • Single fixture out
      • Multiple Fixtures out
      • Lights within the fixture are out (e.g. one strip of lights on one side of the fixture is lit and the other is out)
      • Light flickering / strobe effect
      • Light on during the day
      • Broken or damaged arm/bracket
      • Other (please describe)

    LOCATION OF PROBLEM

    • Street address
    • Nearest Intersection
    • Community
    • Description of where the streetlight is located:
      • In front of the address indicated
      • Across the road from the address indicated
      • Additional descriptive information that may be helpful with details of how the light may be located (e.g. relation to landmarks, or how many poles from an intersection or landmark etc.
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  • 3. Where is the Waste Management Centre?
     

    In the Municipality of East Hants, we take Solid Waste Management very seriously. We are proud to have one of the best diversion rates in Nova Scotia. East Hants was named Municipality of the Year (2005) by RRFB Nova Scotia for our environmental achievements.

    East Hants has made it even easier for residents and businesses to stay connected with their curbside collection schedule and programs by using our new Collection Calendar tool and What Goes Where? waste wizard. >>> Give it a TRY

    Call the Solid Waste Hotline at 1-888-873-3332 if you:

    • Have questions about how to sort waste/recyclables
    • Want details on special collections or events
    • To request educational resources or a visit from Municipal staff
    • To report green cart damage or request a green cart
    • Have not received a timely response from the waste hauler

    The Municipality owns and operates the East Hants Waste Management Centre, formerly the Georgefield Landfill Site.  The Centre offers the following:

    • Waste & Recyclables Transfer Station
    • Organics Transfer Station
    • Residential HHW depot
    • Construction & Demo Disposal
    • EPRA Nova Scotia Depot Drop-off (electronic waste)
    • Metal Pile
    • Tire Pile

     

    Location:

    1306 Georgefield Rd,

    Upper Kennetcook, NS

    B0N 2L0

    Need a map?

     

    Hours of Operation

    Monday - Friday                  8:00 a.m. to 4:00 p.m.

    Saturday                             8:00 a.m. to 2:00 p.m.

    Sundays and Holidays          Closed

     

    Contact Information

    Phone:  1-888-873-3332

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  • 4. How do I start a business in East Hants?
     

    Starting a business can be overwhelming.

    The Business Development Officers in East Hants are there to help.

    More information is available the the Start a Business section.

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  • 5. Where can I get help to immigrate to East Hants?
     

    The Immigrant Services Association of Nova Scotia can help.

    For information on immigrating to Canada, please visit the Government of Canada's Citizenship and Immigration website.

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  • 6. How to pay tax & water bills?
     

    There are several ways to pay tax and water bills in East Hants. They are listed on our website.

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  • 7. What is the purpose of a Backflow Prevention Device (BFP)?
     

    Backflow Prevention Devices (BFP) are installed to minimize risk of a potential contaminant entering the distribution system from a customer’s property. This helps to protect the public’s safety by preventing drinking water contamination.

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  • 8. How do I select a Backflow Prevention Device?
     

    Contract a certified engineer or plumber who will determine which type of protection is required based on the degree of hazard that the premise represents to the potable water supply.

    The Municipality of East Hants requires a BFP device application form to be submitted and approved before installation takes place.

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  • 9. Will a Backflow Prevention Device (BFP) affect my water pressure?
     

    Yes. All BFP devices cause some degree of pressure loss. The reduction in pressure depends on the type, make, size and location of the device.

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  • 10. How do I test my BFP device?
     

    Contract a certified tester who will test the device, fill out the BFP device tag (attached to the device), then complete and submit the report to the Municipality.

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  • 11. What do I do if my building requires a BFP Device?
     

    Contract a professional engineer or certified plumber.  They should fill out the appropriate Backflow Prevention Device Application Form and submit it to the Municipality for review.

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  • 12. Where are Backflow Prevention Devices required to be installed?
     

    Backflow Prevention Devices are required to be installed on the water service lateral of:

    • industrial, commercial, and institutional buildings
    • apartment buildings with more than four units
    • sprinkler service lines
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  • 13. Who is responsible for the installation, testing and maintenance of the Backflow Prevention device?
     

    It is the customer’s responsibility for the installation, testing and maintenance of the Backflow Prevention device.

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  • 14. Does my home need a BFP device?
     

    No.

    Single family homes are considered a minor hazard to the water supply. Although homeowners are not required to install a BFP device, they are encouraged to install one to protect their homes from the potential of contaminated water.

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  • 1. When is the next Council meeting?
     

    Meetings of the Executive Committee and Council are listed in the online calendar.

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