Recreation & Aquatic Program Terms & Conditions
Withdrawing from Programs
The Municipality of East Hants will issue a refund for the full amount of a payment received for a program (swim lessons, day camps, etc.) if notice of request to withdraw from a recreation or aquatics program is received a minimum of 7 days prior to its start. The request must be made in person at the East Hants Aquatic Centre or via email to email@example.com or firstname.lastname@example.org
Withdrawing from Pre-booked Drop-In Events
Pre-booked drop-in events (lane swimming, aquafit, open swims, etc.) may be refunded in full to the client if they request a refund or transfer at least one hour before their start time.
These requests can be made in person, by phone 902-758-3467 or by email to email@example.com
Cancellation of Programs
Municipality of East Hants may cancel programs due to weather conditions, unexpected issues, or low enrollment in a program. In these circumstances, the Municipality of East Hants may refund or extend program sessions for participants.
Transfer of enrolment/Substitutions
(specific to drop-in services at the East Hants Aquatic Centre)
Effective April 21, 2021: Clients who have booked a drop-in activity (open swim, lane, or aquafit) may switch up to 2 substitutes/transfers per booking time slot. When possible, one hour’s notice is preferred. Transfers can only be made for clients on the same household account. You cannot transfer your swim to someone else’s account.
By enrolling in a recreation/aquatics program by the Municipality of East Hants you are choosing to waive all claims against the Municipality of the District of East Hants, its employees and councillors, and release them from all liability for any loss, damage, injury or expense related to the Aquatic Centre, due to any cause whatsoever, including COVID-19.
Program fees may be pro-rated for late registrants until the second day of a particular session or program. As some programs have evaluated or instructional components, the municipality reserves the right to restrict participants from joining certain programs after the initial start date.
For programs with age restrictions, program participants must meet the required age by the start date of the program. Please note that some programs are available to any age group.
The Municipality of East Hants will not reschedule sessions, or issue credit, for programs or sessions which a registered participant does not attend.
Programs may have prerequisites or other requirements for participation outlined in the program description. All participants must show evidence that they meet the requirements stated in the program description prior to the start date of the program.
HST will be added to pricing for registered programs as required.