Water Rate Review 2016

East Hants-Drinking Water-Mug

The East Hants Water Utility has applied to the Nova Scotia Utility and Review Board (NSUARB) to increase water rates effective April 1, 2017. A decline in water consumption, along with rising operating costs are driving the need for new water rates.

Once approved, this application will affect the following rates: 1) water consumption charge 2) quarterly base charge, and 3) bulk water rate

The Utility last reviewed water rates in 2009, with the most recent rate increase effective April 1, 2012. All meter sizes will be impacted by this application, the most common type being the 5/8” residential meter.

The NSUARB regulates water utilities through the Public Utilities Act of Nova Scotia.   The NSUARB has extensive information online about the rate setting process nsuarb.novascotia.ca.

The NSUARB has posted a Notice of Public Hearing. See details

The Utility submitted responses to fifty Requests for Information from the NSUARB on January 27th, 2017 – UARB Request for Information Re: M07732

Water Bill Calculator

We have developed a water bill calculator to help our residents better understand the impact that the 2016 water rate application will have on their water bill.

To use this calculator you will need to know your water consumption amount which can be found in the Usage column of your water bill. If you do not know your usage, the average household meter (5/8″) registers 8,200 gallons per quarter which can vary depending on the number of people living in the home and the water needs of the household.

To calculate the proposed water bill for your business or household, please choose your meter size and input the number of gallons used:

Water Rate Information

5/8″ (Residential Meter) Information – Current & Proposed 



April ’16

April ‘17

April ‘18

April ‘19

Base Rate 5/8” meter


$44.41 $45.91


Per 1,000 gallons


$11.00 $12.00


Average Quarterly Bill


$137.00 $147.00


Average Annual Bill


$548.00 $588.00



Other Base Rates – Current & Proposed 

Current Proposed
Meter Size April ’16 April ‘17 April ‘18

April ‘19


$66.27 $65.15 $67.38 $69.01


$108.62 $106.62





$210.31 $217.68




$334.73 $346.51




$666.53 $690.06


3” Compound

$1,360.60 $1,333.06 $1,380.12



Bulk Water Rates – Current & Proposed (per 1,000 gallons)



April ’16

April ‘17 April ‘18

April ‘19

$8.78 $13.10 $13.74



Asset Management


Significant Infrastructure Work will take place over the next two years with the construction of two water mains, one in Enfield and one in Lantz.  The East Hants Water Utility has received 3/4 funding from the Province and Federal government under the Clean Water & Wastewater Infrastructure Fund for these projects; the water main projects must be complete by March 31, 2018.

The other significant investment in infrastructure over the next five years is the Meter Replacement Program.  This will involve the replacement of the Utilities aging meters, transitioning from hand read imperial meters (imp. gallons) to radio read metric (cubic meters).

There is no new debt proposed in the 2016 Rate Application.  The Utility will be using Infrastructure and Depreciation Reserves to fund all major capital work.


Enfield Twater meterransmission Main – New Construction – $1,958,880

Lantz Transmission Main – New Construction – $1,475,000

Evergreen Crescent Transmission Main – New Construction – $125,000

Water Meter Replacement Project – Replacement – $1,053,000





Other Capital Projects included in the rate review period:

2016/2017 Enfield Water Treatment Plant roof replacement – $150,000

2017/2018  Water Loss Detection Equipment – $25,000

2017/2022 Meters – New Installation – $160,000

2017/2022 Hydrants – New Installation – $300,000

2020/2022  Plant Improvements to meet the Guidelines for anticipated Canadian Drinking Water Quality (GCDWQ) standards – $40,000


Future Projects for Consideration – 2021/2022 & Beyond

Lantz North Water Tower – New Construction – $2,000,000

Shubenacadie Main Replacement 5 phases – $2,750,000

Shubenacadie Water Production Well – New Construction – $100,000

Lantz Water Tower Repainting – $145,000

How Do I Participate?

There will be a public hearing held for the NSUARB to hear the details of the application, on Tuesday, March 7, 2017 at 10:30 a.m. ALL PERSONS are entitled to attend the hearing.

Place: East Hants Council Chambers, 15 Commerce Court, Elmsdale, Nova Scotia

ANYONE WISHING TO HAVE FORMAL STANDING to present evidence or cross-examine witnesses should file such intention with the Board by no later than Friday, January 20, 2017 and a copy of their written evidence by no later than Wednesday, February 8, 2017.

ANYONE WISHING TO SPEAK at the hearing but not wishing to cross-examine witnesses may do so at the hearing. Presentations will follow the order in which interested parties notify the Board of their intention to appear. Such notification is to be given to the Board on or before Friday, March 3, 2017.

ANYONE WISHING TO MAKE COMMENTS may do so by forwarding a letter to the Clerk of the Board at Box 1692, Unit “M”, Halifax, NS B3J 3S3, or by email at: board@novascotia.ca or by calling the Clerk at (902) 424-4448, or fax (902) 424-3919 no later than Friday, March 3, 2017


Useful Links:

Current East Hants Water Utility Rates & Charges (effective April 1, 2012)

Current East Hants Rules & Regulations (effective April 1, 2010)

Report to Council – July 2016 – Council Report – Meter Replacement Plan

Report to Council – October 2016 – Council Report – Rate Review Application

Nova Scotia Utility & Review Board – Customers/Public Water User Guide

Water Rate Review – Application