Would it be possible for me to be sent more than one PIN?

If you received more than one PIN it is because your name appeared on the Elector List more than once. This rare situation might occur if you changed your place…

If I am a voter with a disability; deafness, blindness, or a mobility disability, can someone help me with the voting process?

Electronic voting allows increased rights of privacy to voters with physical challenges that make traditional voting at polling stations more difficult. Blind voters can make use of the telephone and…

Could someone steal my PIN and vote with it?

Stealing and opening another person’s mail is illegal. It is also illegal to represent yourself as another person and steal their right to vote in an election. Both these acts…

What do I do if the phone line is busy when I call and try to vote?

If the phone lines are busy, simply hang up and call back a short time later. The voting system is capable of handling a significant volume of calls simultaneously but…

If someone calls me and asks for my PIN, what should I do?

You should treat your voting PIN with the same level of secrecy and confidentially you reserve for your bank card and PIN. Do not give your PIN to anyone who…

What if I have a rotary telephone at home, no cell phone and don’t have a computer with Internet service. How can I vote?

You do not have to vote from home. You can vote from any location using any telephone with touch tone service or from any computer. You can also vote in…

How do I vote if I am away from home, out of town, out of the province, or out of the country?

You can vote during the election voting period using the Internet from anywhere in the world. You can also use telephone service and connect to the voting system toll free…

Once a vote has been confirmed, can it be changed?

No. Once a vote has been confirmed it cannot be changed. This process is the same as dropping the ballot into the ballot box in a traditional paper-based election ensuring…

If I am using the telephone to vote, how will I know what number to press to vote for the candidate of my choice or what if I make a mistake and select a different candidate?

The Voter Instruction letter mailed to you has the list of candidates included on it for your reference purpose. In addition, each time the automated system presents you with a…

What do I do if I am not sure if I completed a ballot?

During the voting period you can connect to the voting system and enter your PIN. If you have yet to complete all ballots assigned to you, the system will begin…

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