3. How can I get my street light repaired?

Street lights that are owned by the Municipality of East Hants are to be reported to the Municipality if they are malfunctioning.  You can report a broken or malfunctioning street light to the Municipality by e-mailing streetlights@easthants.ca or by calling 1-866-758-2299 x 103.

A streetlight is typically owned by the Municipality if it is located on a wooden NSPI pole, it is a LED (Light Emitting Diode) type fixture, and it is road way facing.

A streetlight is typically privately owned if it is facing away from the roadway toward private property or driveway, or if it is located away from the street/road on private property, or if it is not a LED type fixture.

Privately owned street lights/security lights that are rented from Nova Scotia Power are to be reported to NSPI when they are malfunctioning. (You can report a broken or malfunctioning street light to NSPI by calling 1-877-428-6004 and selecting option 3 or by filling out an electronic form on their website.)

MUNICIPALITY OF EAST HANTS REPORTING PROCEDURE:

You can report a broken or malfunctioning street light to the Municipality by e-mailing streetlights@easthants.ca or by calling 1-866-758-2299 x 103.

Please provide the following information when reporting a malfunctioning streetlight. 

DESCRIPTION OF PROBLEM

  • First & Last name
  • Phone Number
  • Description of Problem:
    • Single fixture out
    • Multiple Fixtures out
    • Lights within the fixture are out (e.g. one strip of lights on one side of the fixture is lit and the other is out)
    • Light flickering / strobe effect
    • Light on during the day
    • Broken or damaged arm/bracket
    • Other (please describe)

LOCATION OF PROBLEM

  • Street address
  • Nearest Intersection
  • Community
  • Description of where the streetlight is located:
    • In front of the address indicated
    • Across the road from the address indicated
    • Additional descriptive information that may be helpful with details of how the light may be located (e.g. relation to landmarks, or how many poles from an intersection or landmark etc.